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Using Team Viewer

  • Post category:How to
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Team viewer is a Microsoft Application that comes pre-installed on any Microsoft tablet issued. It is used by REAMS to enable the ELIAS Support team to remotely access the tablet and resolve any technical issues that may have arisen

Team Viewer ICON – This Icon can be either found on the home page of the Device or on the Microsoft Task Bar.

The Support team member will ask the User to make sure that the device is connected to the internet and then request them to open the Team viewer application.

Once open the Application will present an ID and Password which the Support Team member will use to remotely access into the device.